Privacy Policy - Offset Your Flight

Effective Date: 9th May 2023

At Offsetyourflight.com, we value and respect the privacy of our users. This Privacy Policy outlines the types of information we collect, how we use and protect it, and the choices you have regarding your personal information. By using our website, you consent to the collection and use of your information as described in this Privacy Policy.

Information We Collect

1.1 Personal Information: We may collect personal information that you provide voluntarily when using our website or interacting with our services. This information may include your name, email address, postal address, phone number, and payment details. We collect this information to facilitate the services you request and to communicate with you.

1.2 Usage Information: We may automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, referring URLs, and browsing patterns. This information is used to analyze trends, administer the site, track user movements, and gather demographic information for aggregate use.

Use of Information

2.1 Service Delivery: We use the personal information we collect to provide the services you request, such as processing flight offset transactions, sending confirmation emails, and providing customer support.

2.2 Communication: We may use your personal information to send you relevant information, updates, and promotional materials about our services. You can opt out of receiving such communications by following the unsubscribe instructions provided in the email or by contacting us directly.

2.3 Analytics and Improvements: We may use the information collected for analytical purposes to understand how users interact with our website and services, improve our offerings, and enhance user experience.

2.4 Legal Compliance: We may use and disclose your personal information when required by law or to protect our rights, enforce our terms and conditions, or respond to a legal request.

Information Sharing

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering our services. These providers may have access to your personal information only to perform tasks on our behalf and are obligated to maintain its confidentiality.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website if such a change occurs.

3.3 Consent: We will not share your personal information with third parties for marketing purposes without your explicit consent.

Data Security

We take reasonable measures to protect the personal information you provide to us from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to access, update, correct, or delete your personal information held by us. If you wish to exercise any of these rights or have any questions or concerns about our Privacy Policy, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices or content of third-party sites.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

If you have any questions, concerns, or requests regarding this Privacy please email privacy@ecoforceglobal.com